Order, Delivery and Shipping

We strive to make the ordering and delivery process as easy as possible for our customers. If you do encounter any questions or other problems, please do not hesitate to contact our customer service. Below we explain how your order is processed and delivered.

1. Placing an Order

The ordering process at Inspectorsgadgets.com is simple and secure:

• Browse our product catalog and add items to your shopping cart
• Review your cart and proceed to checkout
• Enter your shipping and billing information
• Select your preferred payment method
• Review your order summary and confirm your purchase
• You'll receive an order confirmation email immediately after placing your order

2. Order Processing

Once your order is placed, we begin processing it right away:

• Orders are typically processed within 1-2 business days
• You'll receive a shipping confirmation email with tracking information once your order ships
• All orders are carefully inspected and packaged to ensure they arrive in perfect condition

3. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

• Standard Shipping: 6-12 business days

Please note that delivery times are estimates and may vary based on your location and external factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

• Your delivery address
• The weight and dimensions of your order
• Your selected shipping method

5. Order Tracking

Stay informed about your order status:

• Track your order using the tracking number provided in your shipping confirmation email
• Log into your account to view order history and tracking information
• Contact our customer service team if you have any questions about your shipment

6. International Shipping

We ship to select international destinations:

• International shipping times vary by location (typically 7-21 business days)
• Customs fees, duties, and taxes may apply and are the responsibility of the customer
• International orders may be subject to additional processing time

7. Delivery Issues

If you experience any delivery problems:

• Check your tracking information for the latest updates
• Verify that your shipping address was entered correctly
• Contact the carrier directly for specific delivery questions
• Reach out to our customer service team if your package is lost or damaged

8. Returns and Exchanges

We want you to be completely satisfied with your purchase:

• Items can be returned within 30 days of delivery
• Products must be unused and in original packaging
• Contact our customer service to initiate a return or exchange
• Return shipping costs may apply unless the item is defective

Contact Us

Have questions about your order, delivery, or shipping? Our customer service team is here to help!

Email us or use the contact page on our website, and we'll respond as quickly as possible.