Privacy policy
Last updated: October 7, 2025
This Privacy Policy describes how inspectorsgadgets.com collects, uses, and discloses your personal information when you visit or make a purchase from inspectorsgadgets.com
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on the Website and update the “Last updated” date.
How We Collect and Use Your Personal Information
To provide and improve our Services, we collect personal information from different sources, as described below. We may use your information to communicate with you, process orders, and comply with laws and regulations.
We must comply with legislation, ensure that everyone follows our rules, and keep our users and our business safe.
What Personal Information We Collect
Information you provide directly:
Contact details, including name, address, phone number, and email address.
Order details, including billing/shipping addresses and payment confirmation.
Account details, including username, password, and security information.
Communication with customer service.
Automatically collected information:
We automatically collect certain information about your use of our Website through cookies and similar technologies, including device information, browser information, IP address, and usage analytics.
Information from third parties:
We may receive information from suppliers, service providers, or social media platforms that help us manage the Website and Services.
How We Use Your Personal Information
To process orders and deliver products or services.
To send account, order, or policy-related communications.
To provide customer service and support.
We use your information for marketing and advertising purposes, but only when permitted by law. This helps us show you things that may be of interest to you.
For fraud detection and security purposes.
To comply with legal and regulatory obligations.
Cookies
We use cookies and similar tracking technologies to improve the user experience, perform analytics, and personalize content.
You can manage cookies through your browser settings, but disabling them may affect the functionality of the Website.
How We Share Personal Information
We may share personal information with:
Service providers and suppliers who support us with different tasks.
Business and marketing partners.
Affiliated companies within our company group.
Government authorities or regulators when we are legally required to do so.
We keep your personal information safe and do not share it without your consent.
Third-Party Websites and Links
Our Website may contain links to other websites that we do not control. We cannot be held responsible for the content, policies, or practices of these websites.
Please review their privacy policies before providing any personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children.
If you believe that your child has provided us with personal information, please contact us so we can delete it.
Security and Retention of Your Information
We take measures to keep your information secure, but no system is perfect, so we cannot guarantee complete security.
We retain your information for as long as necessary to meet our legal, contractual, or business obligations.
Your Rights
Depending on where you are located, you may have certain rights.
You may be able to:
Access, correct, or delete your personal information.
Request data portability.
Restrict or object to the processing of your personal information.
Withdraw consent.
File a complaint with a data protection authority.
If you would like to exercise your rights, please contact us at support@inspectorsgadgets.com. We may need to verify your identity before processing your request.
International Users
Your personal information may be transferred to, stored, and processed outside your country of residence, in accordance with applicable data protection laws.
Contact Information
Store name: Inspectorsgadgets.com
Trade name: ECOMINSPECTORS LIMITED
Store address:
Unit 2A, 17th Floor, Glenealy Tower
1 Glenealy Central
Hong Kong, Hong Kong 999077
Email: support@inspectorsgadgets.com
Phone: +44 7947 553297
Our customer service team is available from Monday to Friday between 09:00 and 20:00 CEST.
Saturday and Sunday: 11:00 – 18:00 CEST
We usually respond within one to two business days.